They completely took the hot water out on the 28th, and we've been without it ever since.
We have responded as quickly as possible to fit a new boiler in the family's property, the parts were ordered last week and we have diverted staff to complete this one as our top priority, he said.
The new boiler will be installed within the next 24 hours and I send Meghan and her family all of our best wishes for good health this year.
[
Collection
]
[
|
...
]