"Some people are waiting more than a year to have their disability benefit claims processed, which risks pushing them into debt and poverty, MPs have warned. The Department for Work and Pensions (DWP) aims to process 75% of new claims for Personal Independence Payment (Pip) within 75 working days but in the last financial year only 51% of claims were processed within this timeframe."
"The DWP told the committee these experiences were not showing in its statistics but it acknowledged this was a genuine situation which needed to be addressed. The department is testing an online application process in a few postcodes, which it says has typically reduced processing time for claims by 20 days. It had previously told the committee it intended to process up to 20% of Pip claims using the new online service by 2026."
Some people are waiting more than a year for Personal Independence Payment (Pip) claims to be processed, risking debt and poverty. The Department for Work and Pensions aims to process 75% of new Pip claims within 75 working days, but only 51% met that target in the last financial year. The average decision time as of the end of October was 16 weeks. Pip supports around 3.7 million people with long-term physical or mental health conditions and provides extra help with living costs. An online application pilot has typically reduced processing time by about 20 days and rollout plans exist.
Read at www.bbc.com
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