The NHS is facing challenges with government messaging, termed 'broken' by officials, which may discourage patients from seeking care and harm staff morale.
NHS leaders express concern that the government's narrative about the healthcare system might create a perception of hopelessness among patients, undermining public trust.
One hospital leader stated that while they understand the political strategy, ongoing negative messaging could deter patients and erode staff morale, emphasizing the need for hope.
Sources at NHS England corroborate worries about the impact of the government message on patient engagement, though they track ongoing statistics to monitor any changes.
Collection
[
|
...
]