In 2024, Chiltern Railways intensified its efforts against fare evasion, recovering over £1 million after investigating 8,064 cases. Key measures included issuing 2,156 penalty fares and prosecuting 149 offenders, culminating in £1,165,617 retrieved from lost revenue. Operations Director Tony Baxter emphasized the importance of fairness for paying customers and urged travelers to buy tickets before boarding. The introduction of a £100 penalty fare and the 'Buy Before you Board' campaign underscore the company's commitment to combat fare evasion and remind passengers of their responsibilities.
Three passengers on Chiltern Railways faced penalties exceeding £12,000 for fare evasion, part of over £1 million recovered from evaders in 2024.
In 2024, Chiltern Railways issued 2,156 penalty fares, with total revenue loss recovery reaching £1,165,617, significantly boosted by the new £100 penalty.
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