ETA application glitch bars entry to UK for some British dual-nationals
Briefly

An unexpected technical glitch in the UK's new Electronic Travel Authorisation (ETA) system is preventing certain British dual nationals from entering the UK. Starting this April, the ETA will extend to European travelers, causing confusion for those holding dual nationality. Although dual nationals should ideally choose which passport to use, the application process is malfunctioning, particularly when they attempt to apply using their non-UK passports. Those with expired or unavailable UK passports are caught in a loop that bars them from travel and security of UK entry.
Some British dual nationals are reporting that a technical glitch in the ETA application process is barring them from entering the UK.
The new ETA rules, set to take effect in April, require dual nationals without a valid UK passport to apply for an ETA to enter the UK.
In a troubling twist, applicants traveling on their 'other' passport are not able to complete their ETA application due to a glitch in the system.
This situation has created paradoxical scenarios where dual nationals unable to secure an ETA are rendered unable to travel to the UK.
Read at www.thelocal.com
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