The Independent emphasizes the importance of quality journalism in urgent social issues, ensuring information access for all without paywalls. In a related incident, a 72-year-old pensioner named Gwyn Morley received a distressing SMS claiming he was an urgent cancer suspect referral from the NHS, which turned out to be a mistake. The Royal Cornwall Hospitals NHS Trust admitted to the communication error affecting a few patients and assured that preventive measures were implemented to avert future incidents, thereby preserving trust in their messaging system.
A pensioner was left in shock after receiving a message from the NHS mistakenly informing him he could have cancer but it was later confirmed to be an error.
The communication error in messaging affected a small number of patients, with the hospital reassuring that it is an isolated incident.
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