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"Guests at our hotels definitely have an eye for the good stuff, and we can't blame them,"
"One of the most 'snatched' items? Our signature in-room slippers. They may look chic, but their story is even better-crafted from upcycled towels and finished with a coconut sole, they're part of our sustainability efforts. Whether guests cozy up in them during their stay or slip them into their luggage, they're completely theirs to keep. No charges, no questions asked, just a little piece of eco-friendly comfort to take home."
"don't exactly fit in a suitcase-like ceramic art pieces and museum-worthy items from our lobby collaborations with the Benaki Museum."
Hotel guests frequently take items from rooms, with many admitting to taking something at least once and a significant portion stealing during every stay. Some hotels intentionally provide items that guests may keep, such as signature in-room slippers made from upcycled towels with coconut soles as part of sustainability efforts. Other guests request larger or fragile items, including ceramic art and museum-collaboration pieces. A 2023 Passport Photo survey found 87% of travelers admitted to taking something from a hotel room, and a 2024 Wellness Heaven survey of 1,376 managers reported towels as the most commonly stolen item at 79.2%.
Read at Travel + Leisure
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