The Policastro couple from Long Island booked a dream European cruise to celebrate Val's recovery from medical issues, paying $23,000 in advance. Unfortunately, the travel agency, Crafty Getaways, disappeared four months later, leaving the couple with no reservations and no means to contact the agency. Their disappointment turned into a nightmare when they discovered the agency was vacant, prompting them to involve law enforcement. Both the New York attorney general's office and local police are investigating the incident, raising broader questions about trust in travel services.
A Long Island couple, Pat and Val Policastro, lost their $23,000 vacation investment as their travel agency vanished before their European cruise, which celebrated recovery.
After paying for their August cruise, the Policastro couple found the travel agency had disappeared, leading to extensive investigations and a loss of trust in people.
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