The Transportation Department has taken decisive actions against Southwest and Frontier airlines due to chronic flight delays, signaling a commitment to addressing passenger frustrations.
Southwest operated two chronically delayed flights between April and August of 2022, accounting for 180 late flights, predominantly due to the airline's failures to manage their schedules effectively.
Delta's upcoming enhancements to its in-flight entertainment, along with new partnerships, reflect the trend of airlines innovating to improve passenger experience and engagement during flights.
Frontier's move to offer free seat upgrades for elite-level frequent flyers suggests a growing emphasis on rewarding loyal customers, mirroring competitive strategies in the airline industry.
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