"One of my two checked bags went missing. But here's where it gets weird the Air France representative at the airport asked me about a third bag that I never checked. I have Flying Blue Silver status, which allows three bags, but I only checked two. My bag drop receipt clearly shows two bags. The missing bag contained three duffel bags two smaller ones folded inside a larger Jaguar duffel from JCPenney. My Apple AirTag showed the bag never left Bangalore."
"Then came the runaround. Air France rejected all my receipts with the most ridiculous reasons I've ever heard. A representative said they don't accept receipts that are blurred, transaction details, online receipts, handwritten, credit card receipts, or screenshots. My receipts weren't blurred they were crystal clear PDFs and emails from the retailers. None were handwritten or credit card receipts. They were legitimate purchase confirmations with store names, item descriptions, prices, and order numbers."
One checked bag did not arrive after an Air France flight from Bangalore to Chicago. The airline mistakenly questioned a third un-checked bag despite a bag-drop receipt showing two. The missing bag contained three duffel bags, two folded inside a larger Jaguar duffel, and an Apple AirTag indicated the bag never left Bangalore. A report was filed at O'Hare, a claim number was later issued, and receipts totaling $2,084 were submitted. Air France rejected the receipts claiming they were blurred or unacceptable, despite clear PDF and email transaction confirmations. The claimed compensation falls within Montreal Convention limits.
Read at www.mercurynews.com
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