The Competition Bureau of Canada has initiated a lawsuit against DoorDash and its Canadian subsidiary, claiming the companies engaged in misleading advertising related to prices and discounts. According to the Bureau, consumers encountered discrepancies between the advertised prices on DoorDash’s online platforms and the actual costs incurred at checkout, primarily due to mandatory fees. The Bureau aims to halt these deceptive practices and is seeking penalties along with restitution for the affected customers, emphasizing consumer protection in the advertising space.
The Competition Bureau's legal action against DoorDash claims that consumers were misled by advertised prices that did not reflect the actual cost due to additional fees at checkout.
According to the Competition Bureau, DoorDash's practices of misleading price and discount advertising harmed consumers who expected to pay the prices shown, only to find additional costs added later.
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