Toronto police have improved their 911 response times significantly, from an average of 19.6 minutes last year to 12.6 minutes this year, partly due to the hiring of more officers. Police Chief Myron Demkiw noted that several factors contribute to this improvement, including a reduction in crime rates for various offenses such as robberies and shootings, despite a rise in carjackings. The police service plans to hire 720 new officers over the next two years as part of a multi-year hiring strategy to further enhance response efficiency.
"We have seen improvements over the past several months… Hiring is one, but trendlines on crime also are impacted by a multitude of things."
"The drop in crime and an improvement in response times are interconnected trends."
"Our multi-year hiring plan includes the projected hiring of 720 new police officers over the next two years, which will make a huge difference on the front line."
"Response times reached a peak of 26.7 minutes in October, but we’re now at 12.6 minutes, showing significant improvement this year."
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