Thousands of users across the US are facing difficulties accessing Hulu, as reported by Downdetector. Issues began around 4pm ET, with major cities such as New York, Los Angeles, Tampa, and Chicago showing significant outage activity. Users report being unable to stream or log into the platform, seeing error messages such as 'We're having trouble loading this right now.' Some subscribers are seeking refunds, and Hulu's support team is investigating the situation with urgency to find a resolution.
Users report seeing an error message: 'We're having trouble loading this right now. Check your internet connection and try again.' Some subscribers have called for refunds amid the outage.
Hulu has nearly 54 million paying subscribers in the US, and it is unclear how many are struggling to access the platform. An outage map shows major cities, including New York City, Los Angeles, Tampa and Chicago, are in the red.
Hulu's support page replied, saying that the team is looking into the issue. 'We're currently investigating this behavior with a high priority, and we hope to have a fix in place soon,' the support team shared on X.
Another user posted on X: 'Getting 'upstream request timeout' statement on web.' Some subscribers are being met with an 'Error playing video message.'
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