Accessibility at KGO

"Immediate Closed Captioning Questions or Issues To report an issue or concern regarding closed captioning made available by KGO via broadcast or online, please contact [e-mail] or [phone]. Please include the following details regarding your issue or concern: Program nameDate and time program aired/issue was observedDescription of the issue (e.g., missing captions, captions out of sync, etc.)If watching via broadcast, specify whether over-the-air or the name of the pay TV provider"

"If watching online, provide the device (e.g., tablet, smart TV, mobile phone, laptop), device model number, and software/application (iOS/Android, Internet browser, streaming app,) used to view the programYour name, address, and contact information (email and/or phone number) Written Complaints Written complaints concerning closed captioning made available by KGO via broadcast or online can be sent to: Jack FraserAssistant Director of BroadcastKGO Television900 Front StreetSan Francisco, CA 94111(415) [e-mail]"

KGO provides email and phone contacts for reporting closed captioning issues: [e-mail] or [phone]. Reporters should include program name, date and time aired, and a description of the issue, such as missing captions or captions out of sync. If viewing via broadcast, viewers should specify over-the-air reception or the pay TV provider. If viewing online, viewers should provide the device type, device model number, and the software or application used to view the program. Written complaints can be mailed to Jack Fraser at KGO Television; Public Inspection File accessibility help is available via [e-mail] or the FCC helplines.

Read at ABC7 San Francisco