Verizon acknowledged a widespread outage impacting mobile service for many customers across the US, with reports peaking at nearly 105,000 within a few hours.
The outage began around 9:30 AM ET, particularly affecting users in New York, New Jersey, and the Midwest, with a heatmap indicating issues spreading westward.
While many iPhone users were unable to make calls or send messages, they could still use emergency calls via other networks despite seeing 'SOS' on their screens.
Verizon's engineers were actively working to resolve the issue, which the company confirmed on social media, but the root cause of the outage remains unclear.
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