Uber has announced a new rider verification feature aimed at enhancing driver safety, including cross-checking personal information against third-party databases.
Uber has taken significant steps to fight fraud by implementing features like safety check-ins and PIN verification, primarily focusing on rider safety thus far.
The voluntary rider verification process includes options for users to upload government-issued IDs to enhance their credibility with drivers.
CEO Dara Khosrowshahi emphasized that the goal of these changes is to build driver confidence by ensuring they are not being scammed by riders.
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