Samsung's recent software update caused a significant issue, bricking several older Galaxy smartphones, prompting a crucial reminder for users about the necessity of regular data backups.
We are aware that a limited number of Galaxy smartphones running on Android 12 are rebooting continuously during an update to the latest version of the SmartThings app.
Samsung immediately suspended the update after learning of the problem and is working to resolve the issues, showing a proactive approach toward customer concerns.
Users faced a difficult choice between enduring a phone that wouldn’t power on or risking a factory reset that would erase all their data.
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