Michelle Johnston Holthaus suggested that Arm PC return rates were high due to setup issues, which may not apply to informed enterprise buyers who verify compatibility ahead of purchase.
Jeremy Roberts stated that concerns about high return rates for Arm systems do not resonate with business users, who are more aware of the necessary compatibility with their applications.
He highlighted the inherent advantages of Arm devices, such as impressive battery life, but pointed out that many desktop applications are designed for x86 systems which complicates their universal usability.
Roberts emphasized that while retail buyers may overlook technical specs, corporate buyers must ensure application compatibility, making them more cautious and informed than casual consumers.
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