Microsoft has acknowledged the issues affecting its 365 services, specifically stating, 'We've disabled proactive caching to provide some relief. In parallel, we've tested and deployed a fix, which we believe will remediate the impact.' This acknowledgment illustrates the company's efforts to address the service degradation affecting users, particularly for applications like Outlook and Teams.
User experiences have reflected significant frustration as one noted, 'Can't login to my outlook via browser. Teams is working but is buggy. Can't access the admin center either.' This quote highlights the operational issues faced by employees relying on Microsoft services during the outage.
Downdetector reported that 65 percent of users encountered problems with Outlook, indicating a major impact on a core communication tool. Notably, problems were concentrated along the East Coast, likely due to the workday demands of users in that region.
Despite widespread issues, Microsoft isn't reporting any problems from their end, as expressed by a frustrated user: 'However, Microsoft itself isn't reporting any issues!?? I even tried another browser...same notification.' This highlights a disconnect between user experiences and Microsoft's service health status.
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