ManageEngine has introduced MSP Central, a new platform to address the operational challenges faced by Managed Service Providers (MSPs). This unified solution streamlines service delivery, device management, threat protection, and infrastructure monitoring through a single interface, featuring native multi-tenancy and modular architecture. MSP Central offers functionalities including remote monitoring and management (RMM), professional services automation (PSA), and endpoint security, allowing MSPs to select only the required components. Key features include advanced monitoring capabilities for diverse systems, integrated ticketing, and comprehensive endpoint protection, all designed to enhance operational efficiency for service providers.
"While each of these modules stands strong on its own, together they form a truly unified platform-delivering a single, connected experience for service providers."
"This approach lets MSPs consolidate their operations, eliminate tool sprawl, and enable their teams to work more efficiently and effectively-all from a unified console."
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