As Japan confronts significant labor shortages driven by an aging demographic, the use of service robots is becoming integral to its businesses. With projections indicating a labor shortfall of 11 million by 2040, the service robot market is expected to grow nearly threefold by 2030, reaching ¥400 billion ($2.7 billion). For example, Skylark, Japan's major table service chain, employs around 3,000 robots to aid staff, illustrating the blend of human and robotic cooperation in the workforce.
At one of the chain's Tokyo restaurants, 71-year-old Yasuko Tagawa estimated that half her job now involves some form of robotic assistance.
The Recruit Works Institute projects that the country will face a labor shortfall of 11 million by 2040, while a government-backed institute estimates that nearly 40% of the population will be 65 or older by 2065.
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