Classic Outlook users are currently facing stability issues, specifically version 2412, Build 18324.20168, where the application crashes upon starting a new email or replying. Microsoft has confirmed these problems and suggests affected users check Event Viewer for specific error logs to identify the issue. A solution is underway, with Microsoft promising an update to address these crashes by January 28, 2025, which will help mitigate the problems experienced by users of this legacy software version.
Microsoft has acknowledged that classic Outlook may crash when starting a new email or replying to messages, specifically affecting version 2412, Build 18324.20168.
Users are encouraged to check Event Viewer for specific crash details under Application Log, which can confirm if their Outlook is experiencing the glitch.
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