The tech industry has seen a major shift toward digital transformation, accelerated by the pandemic's impact on business operations. Remote collaboration has rendered networking technologies crucial. Companies now manage distributed IT assets with field service management (FSM) solutions, which offer tracking and monitoring capabilities. A Verdantix report predicts significant growth in the FSM software market, driven by the integration of AI, which streamlines scheduling and technician dispatching. Despite economic pressures, businesses are seeking to maximize their FSM investments to improve service delivery and cost efficiency.
AI-enabled field service management helps companies optimize operations by automating tasks like scheduling and technician dispatching, driving efficiency and cost-effectiveness in service delivery.
Recent market analysis indicates that the global field service management software market is expected to grow substantially, rising from $3.83 billion in 2022 to $7.16 billion by 2028.
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