"Consumer Reports (CR), the venerable consumer rights organization known for its in-depth product testing, sent a letter to Microsoft CEO Satya Nadella this week. The letter, authored by the nonprofit's policy fellow Stacey Higginbotham and director of technology policy Justin Brookman, expressed "concern about Microsoft's decision to end free ongoing support for Windows 10 next month.""
"In its letter, CR argues on behalf of its 5 million members that Microsoft's decision "will strand millions of consumers who have computers that are incompatible with Windows 11, and force them to pay $30 for a one-year extension of support, spend hundreds on a new Windows 11-capable computer, or do nothing and see the security and functionality of their computer degrade over time.""
"Nearly two years ago, in October 2023, the Public Interest Research Group (PIRG) urged Microsoft to reconsider its decision, calling it " a bad deal for both users and the planet. " The group warned that up to 400 million perfectly functional PCs could be discarded simply because they don't meet Windows 11's hardware requirements."
Consumer Reports expressed concern about Microsoft ending free ongoing support for Windows 10 next month. Consumer Reports called Microsoft's actions hypocritical and cited national security concerns while urging continued free security updates. Public Interest Research Group and allied consumer and environmental groups warned that up to 400 million perfectly functional PCs could be discarded because they do not meet Windows 11 hardware requirements. Consumer Reports framed the decision as stranding millions of consumers, forcing a $30 one-year paid extension, or requiring hundreds of dollars for new Windows 11-capable hardware. Microsoft provided no substantive comment, saying it had "nothing to share at this time."
Read at ZDNET
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