Users have reported that Google Maps often directs them into walls, disregards time-consuming checkpoints, and leads them onto restricted roads, making navigation hazardous.
A Google spokesperson stated the company does not differentiate between Israeli and Palestinian roads, complicating navigation for residents in conflict zones.
Despite Google’s efforts to keep its mapping services updated, the ongoing conflict and resulting checkpoints render them often ineffective for West Bank users.
Many locals in the West Bank have ceased using Google Maps altogether, highlighting the dissatisfaction with its current functionality amidst the ongoing war.
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