The article discusses the recurring cycle of inflated expectations and subsequent disillusionment associated with new technology, specifically focusing on AI, cloud computing, and serverless computing. It references David Linthicum's critique of cloud computing and serverless technology, highlighting the emergence of nuanced alternatives better suited for specific business needs. The author argues that AI, much like previous technologies, should not be seen as the single solution to all problems. Instead, businesses should adopt a balanced approach, utilizing AI as a valuable complement to existing processes.
We go through this process of inflated expectations and disillusionment with pretty much every shiny new technology.
I'm already seeing companies fail when they treat genAI as the answer to everything, but they are succeeding by using genAI as a complementary solution to some things.
It's not time to dump AI. Far from it. Rather, it's time to become thoughtful about how and where to use it.
Linthicum's more measured approach feels correct because it follows what always seems to happen with big new trends.
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