"I can't believe how many people I had to hear it from before I got it from the horse's mouth,"
"Nobody told us that we were fired until the next day,"
"My employees looked to me for answers, and I didn't know what was going on because I hadn't been told anything,"
Marriott terminated its licensing agreement with Sonder, prompting an abrupt split that left employees and guests scrambling. Many employees learned of the breakup from news reports or directly from guests rather than from company leadership. Staff described spotty internal communication, managers lacking information while guests panicked, and mixed messages about job status. Guests were reportedly told to leave by 9 a.m. on Monday and that existing reservations would not be honored. Sonder managed 140 Marriott-licensed properties and about 7,700 apartments and announced it was filing for bankruptcy protection while ceasing operations, with 1,421 employees at the end of 2024.
Read at Business Insider
Unable to calculate read time
Collection
[
|
...
]