Scott Hanselman highlights the confusion surrounding numerous Outlook variants in a humorous post. He notes that many users struggle to choose between applications like Outlook New versus Outlook (Classic), amid more whimsical names he proposed. This exemplifies a broader issue with Microsoft products where users often have duplicate versions installed. While the new Outlook aims to modernize the experience, it lacks support for essential COM add-ins, causing hesitation among businesses reliant on these workflows. Microsoft is transitioning users to this new version, but it currently remains optional.
"As for Outlook, users are likely to have multiple versions installed. Microsoft forced the new version onto devices as part of a Windows update and renamed the previous version to Outlook (Classic)..."
"According to Microsoft: 'The new Outlook for Windows, built upon modern service architecture, is inspired by the Outlook web experience.' It also does not support the COM add-ins used by many enterprises to glue corporate workflows together."
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