"Customers have asked for a JetBlue lounge for years, and we can't wait to unveil our take in New York and Boston," JetBlue President Marty St. George said in a press release.
"Initially, we want to see how this goes and approach it very carefully so that we don't have overcrowded lounges and disappointed customers," O'Brien said, emphasizing the careful rollout plan.
The first lounge is set to open in New York in late 2025, covering 8,000 square feet, with a larger 11,000-square-foot facility proposed for Boston.
Lounges were a glaring hole in JetBlue's Mint experience, as the airline sought to compete more effectively in the premium market.
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