How midsize lenders are surviving the mortgage squeeze
Briefly

Kind Lending has navigated a tough mortgage market with a disciplined cost structure and efficient operations, contrasting with many independent mortgage banks (IMBs) that remain unprofitable. The firm's margins fell from 450 to 40 basis points in April 2020, prompting an efficient mindset from inception. They reported a strong performance in 2024 with $7.5 billion in originated mortgages, highlighting their ability to maintain profitability without relying heavily on mortgage servicing rights, unlike many smaller competitors facing significant losses due to rising costs across the industry.
When we started Kind Lending, we had margins of 450 basis points, which went to 40 in April 2020. We got started in a very hostile environment, so we had to be efficient...
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