"SOPs aren't about creating perfect documentation - they're simple, living checklists that reduce decision fatigue, make delegation easier and let your business run without you being in the weeds. Every business hits a ceiling without clear processes."
"An SOP - standard operating procedure - is simply a documented way of doing something consistently. A good SOP is simple and outlines the outcome you're trying to achieve, the owner of the process to get there and a simple recount of each step in that process. If someone new joined your team tomorrow and followed the SOP exactly, they should be able to complete the task without guessing."
Most businesses stall because processes remain undocumented and concentrated in the founder's head, causing fragility, inconsistent mistakes, and inability to step away. SOPs are simple documented ways to perform tasks consistently, focusing on desired outcome, process owner, and step-by-step actions so a newcomer can complete tasks without guessing. Start SOPs with high-impact, repeatable processes that frequently bottleneck on the founder. Avoid overcomplicating or delaying SOPs; instead keep them living, concise checklists that reduce decision fatigue, enable delegation, and allow the business to run, scale, and sustain operations without constant founder involvement.
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