"You've built the hit product - now what? That's the question Zoom CEO Eric Yuan and Emergence Capital general partner Santi Subotovsky will take on in their session, What Comes After Breakout Success?. From expanding into new markets to launching the next product bets, this panel will explore how great companies avoid becoming one-hit wonders. Expect insights into the tough calls between focus and diversification, how to keep innovating at scale, and what investors look for in a second act."
"Since founding Zoom in 2011, Yuan has guided the company from startup to IPO in 2019, reshaping how the world connects and collaborates. Today, he's leading Zoom's AI-first strategy to transform how people work, communicate, and create. His leadership has earned him recognition on the Bloomberg 50, Time's 100 Most Influential People, and UC Today's UC Leader of the Year. Prior to Zoom, he was VP of engineering at Cisco and a founding engineer at Webex."
Breakout success forces hard strategic choices between deepening focus on the core product and diversifying into new offerings. Companies must evaluate market expansion opportunities and prioritize which product bets to pursue while maintaining operational discipline. Sustaining innovation at scale requires deliberate investment in R&D, adoption of AI-driven roadmaps, and leadership capacity to transform culture and execution. Investors assess the credibility of a second act through leadership track record, board composition, and tangible growth plans. International expansion and targeted partnerships can convert single-product wins into broader platforms and long-term market leadership.
Read at TechCrunch
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