Windows boss defends AI push as users plead for reliability
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Windows boss defends AI push as users plead for reliability
"Windows is evolving into an agentic OS, connecting devices, cloud, and AI to unlock intelligent productivity and secure work anywhere,"
"I've read through the comments and see focus on things like reliability, performance, ease of use, and more,"
"We know we have work to do on the experience, both on the everyday usability, from inconsistent dialogs to power user experiences,"
"We're assuming Davuluri meant "pain" points. Microsoft has turned the humble Windows Paint app from a basic bitmap wrangler into an AI-enhanced nightmare - and done the same to Notepad - while core Windows shortcomings linger."
Windows is being positioned as an agentic operating system that ties devices, cloud, and AI to deliver intelligent productivity and secure remote work. Many ordinary users prioritize basic OS qualities such as reliability, performance, and stability instead of additional AI-driven features. Microsoft leadership acknowledged user concerns and said the company reviews feedback and intends to address everyday usability issues, inconsistent dialogs, and power-user experiences. Microsoft has added AI features to classic apps like Paint and Notepad while core OS shortcomings and update bloat continue. Observers question which feedback channels carry the most weight and worry feature priorities may favor shareholders over everyday users.
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