"November 18 started like any other day. I was up early to finish some articles to meet a deadline. I was in the middle of doing so and needed some information to finish them. I figured that information would be easy and quick to get from ChatGPT so I had procrastinated doing the work. Just what I needed: when I opened ChatGPT on my laptop, I got some strange message about my credentials being invalid."
"Of course, we all later found out the outage was caused by a failure of something called Cloudflare. What Cloudflare does is protect its customers which are many, not just ChatGPT, from malicious security attacks like credential stuffing, cross-site scripting, SQL injection, bot attacks, and API abuse. When it failed, it blocked access temporarily to many of its customers like ChatGPt and Claude sites."
"My immediate reaction was yikes! I checked my phone and was able to open ChatGPT on it. I explained the problem to ChatGPT hoping for some solution. We went through about 45 minutes of instructions on how to change various security settings on my laptop, none of which worked, of course. What wasn't suggested was that there was an outage and hang tight for a bit."
On November 18, several LLM tools, including ChatGPT and Claude, experienced an outage caused by a Cloudflare failure. The outage blocked access for many users and disrupted workflows, including credential errors on a laptop while a phone remained connected. Attempts to fix the laptop through security-setting changes did not resolve access. Cloudflare protects customers from attacks like credential stuffing, cross-site scripting, SQL injection, bot attacks, and API abuse; its failure temporarily blocked multiple services. The outage was later corrected. The event highlights vulnerabilities of cloud-dependent tools and the need for contingency plans and reduced single-point reliance.
Read at Above the Law
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