"Linux is about community, and it has been for a very long time. Without community, I'm not sure if Linux would be where it is today. When I first started using Linux in the late 90s, I turned to old-school solutions (such as bulletin boards) and found all the help I needed. Also: The easiest way to try out Ubuntu Linux Seriously, without those communities, I wouldn't be here writing this so you could find the help you need."
"On the occasional instance when I need to find a solution to a problem, I generally turn to one of three things: Forums, social media groups, and mailing lists. The only reason I place mailing lists last is that the answers aren't always as immediate as I need. The good thing about mailing lists, however, is that you don't have to wade through all the spam or dig through different sub-forums to find what you're looking for."
Linux support relies heavily on community channels that have existed for decades, offering practical help and connections. Historical venues like bulletin boards provided early assistance and shaped current practices. Three primary help outlets are forums, social media groups, and mailing lists, each with distinct advantages. Forums often host distribution- or environment-specific communities and foster relationships with users and maintainers, but require adherence to rules and civility. Social media groups provide broader reach and faster interaction. Mailing lists may be slower but reduce spam and simplify locating relevant threads. All options are free to join, but users should be wary of trolls.
Read at ZDNET
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