This article discusses the alarming low success rate of government technology projects, with only 13% succeeding in delivering useful software. The piece identifies key challenges faced by agencies, including complex needs, bureaucratic tension, and lack of technical expertise. A guide is introduced, which aims to help agencies mitigate these risks by offering strategies for selecting software and managing vendor relationships effectively. The guide emphasizes a balanced approach between buying off-the-shelf software and developing custom solutions, adopting modern practices, and creating strong partnerships with vendors to ensure project success.
Only 13 percent of large government technology projects succeed due to challenges like choosing appropriate software and a lack of in-house expertise.
Agencies face hurdles such as complicated needs, tension between bureaucracy and software development, and insufficient knowledge to evaluate code quality.
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