Meta attributed the wrongful suspension of some Facebook Groups to a technical error, but users are expressing deeper concerns. Those affected have reported losing access to pages crucial for their work, as well as being cut off from connections with loved ones. Users are frustrated with the lack of human support to address these issues, which they believe are linked to AI moderation decisions. A growing petition and active Reddit forums reflect widespread discontent among users facing bans across Meta platforms including Facebook, Instagram, and WhatsApp.
“Facebook wasn't just an app for me. It was where I kept years of memories, connected with family and friends, followed pages that brought me joy, and found support communities for mental health.”
Many users have expressed frustration that despite Meta stating it is addressing the issue, they often have no human contact regarding their concerns.
More than 25,000 individuals have signed a petition regarding the widespread issues experienced across Facebook, Instagram, and WhatsApp.
People have expressed feelings of being shut out from pages essential for their work and have reported the severing of digital connections with loved ones.”
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