Some customers in San Francisco have not received water bills for months due to a technical glitch, leading to potential steep back assessments.
'We are aware this may be a hardship for some,' said PUC General Manager Dennis Herrera, mentioning the SFPUC plans to offer payment plans for the back debt.
The typical water and sewer bill for an apartment is about $50 a month, which means ten months without a bill could lead to payments over $1,000.
Residents may call on SFPUC to forgive some back debt since the billing issues stemmed from the city’s own problem.
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