PG&E fully restores power in S.F., offers $200-$2,500 credits to customers

""As of 4:31 Tuesday morning, power has been fully restored to all customers impacted by Saturday's substation outage in San Francisco," the utility wrote. "Crews completed the necessary electrical connections to safely restore service to the remaining 3,800 customers who were without power. The root cause of the outage remains under investigation." Only 231 customers had no electricity as of Tuesday at 9:32 a.m., and the utility's outage map was free of red."

"The company said residential customers would get a $200 credit on their bills and business customers would get $2,500, automatically. "No action is required by the customer." Customers can additionally file claims with the company, and Mayor Daniel Lurie urged them to do so over the weekend. The blackout was an ordeal: 125,000 homes and businesses were impacted at its peak, and traffic across the city crawled to a standstill. Waymos malfunctioned at intersections and left long lines of frustrated drivers honking and speeding"

"The company said it was "learning" from the incident, and officials have already called for hearings. Many questioned how the autonomous car company would fare - and impact emergency vehicles - in a more serious disaster, like an earthquake. Large parts of the Richmond District were left without power for 48 hours - Mission Local spoke to seniors in one building who described a "nightmare" of crawling to their front doors and relying on younger neighbors to charge their phones and refrigerate their perishable medications."

Power was fully restored to all customers affected by Saturday's substation outage in San Francisco by 4:31 a.m. Tuesday, with only 231 customers still without electricity later that morning. PG&E completed electrical connections for the remaining 3,800 customers and reported its outage map cleared. Residential customers will receive a $200 automatic bill credit and business customers $2,500, with additional claims available and encouragement from Mayor Daniel Lurie to file. The outage impacted roughly 125,000 homes and businesses at its peak, halted city traffic, caused Waymo malfunctions at intersections, left Richmond District residents without power for 48 hours, and prompted calls for hearings while the root cause remains under investigation.

Read at Mission Local