Inside the 'nerve center' that runs SFO

"SFO doesn't have the space to grow as passenger volume increases, but it can be more efficient. The AIOC was built for that purpose. While previously these elements were managed by teams scattered across the airport, the AIOC brings them into one room that operates around the clock, seven days a week."

"Housing 67 work stations and stretching across 22,000 square feet, the room offers a sweeping view of SFO's runways and the E Gates at Terminal 3. On a long wall are nine monitors that rotate between different dashboards, including local and national weather, security checkpoint wait times, the status of arriving and departing flights, aircraft taxi times to runways and an overview of the airport showing the position of every airplane on the ground."

San Francisco International Airport operates as a self-contained city with its own police, fire, sanitation, and transit systems. To manage this complex operation more effectively, SFO opened the Airport Integrated Operations Center on January 21 in a new administration building between Terminals 2 and 3. This 22,000-square-foot facility is the first of its kind at a U.S. airport, consolidating previously scattered teams into one centralized command post operating 24/7. The center monitors everything from roadways to runways, including weather, security checkpoint wait times, flight status, aircraft taxi times, and real-time airplane positions. With 67 workstations and nine rotating monitors displaying various dashboards, the AIOC enables SFO to operate more efficiently despite space constraints.

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