Responses on Reddit termed the voucher launch 'a disaster' and 'fucking mess' due to overwhelming demand, with only 1,500 e-bike vouchers against a queue of 100,000.
CARB anticipated high demand for the e-bike vouchers, expecting them to go quickly, but abrupt closure of the application portal left many without information.
With a 1 in 66 chance of getting a voucher, disappointed applicants voiced suspicions about fairness, alleging that some got in the queue early.
The use of Queue-it to manage the application process has drawn comparisons to ticket sales, but left many feeling the experience lacked proper communication and transparency.
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