"I want to be very clear that we take responsibility for the outage last December. Our response was unacceptable,"
"One hundred thirty customers lost power during one of the biggest weekends of the year,"
"The equity of the response is clear: they don't have protocol in place to ensure there's an equitable response in San Francisco. We're holding them accountable,"
"Hospitals were on generators, Fire had to modify its response,"
A substation fire at the Mission Substation on Dec. 20 caused a major outage that cut power to roughly one-third of San Francisco, leaving some customers without electricity for over three days. PG&E CEO Sameet Singh acknowledged responsibility and apologized for an unacceptable response. The utility detected the fire at 1:04 p.m. but did not notify the fire department until 2:30 p.m., and crews entered the building at 6:30 p.m. to begin restoration. Isolation of the substation required de-energizing interconnected substations and creating an island for safety. City emergency officials reported confusion and impacts on hospitals and fire response. Supervisors raised concerns about unequal service restoration in underserved neighborhoods and are seeking accountability.
Read at ABC7 San Francisco
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