United Airlines is currently apologizing to travelers at San Francisco International Airport following service delays related to the phasing in of a new catering contractor, Sky Chefs. The issues arose after a significant layoff at Gate Gourmet, United's previous caterer, affecting 835 employees in March. The transition began on Wednesday, resulting in flights departing without meals and some long flights having limited beverage options. A spokesperson confirmed they are working through the transition challenges and aim to restore normal catering services soon, with Sky Chefs also involved in addressing these issues.
United Airlines is currently addressing service delays at San Francisco International Airport due to its transition from Gate Gourmet to Sky Chefs for catering services.
Travelers have experienced issues including flights leaving without meals and significantly reduced food service due to the caterer transition.
A United Airlines spokesperson stated they are working through a transition, assuring customers that they are aiming to restore regular catering services soon.
Sky Chefs has acknowledged the challenges of transitioning and is committed to quickly restoring full catering services for United Airlines.
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