Touchstone Climbing, a prominent indoor climbing gym network in California, is navigating growth challenges, including rising membership costs and labor disputes among its route setters. Recently, a union of route setters in L.A. went on strike, citing demanding work conditions and alleged exploitation by management. As the company opens new gyms and adapts to trends like increased gym memberships and remote workers seeking 'third spaces,' the reliance on skilled route setters becomes crucial. Their craftsmanship differentiates the Touchstone experience, making their treatment a focal point amid ambitious expansion efforts.
"Touchstone's route setters are crucial to the climbing experience, and their recent unionization reflects growing frustrations over management practices and job conditions within the company."
"As the company expands its presence, the rising cost of memberships and demand for high-quality route-setting create tension, raising questions about sustainability and employee treatment."
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