One CEO explains why she values her union workforce
Briefly

One CEO explains why she values her union workforce
"As a CEO, I would love predictability in everything we do, but it's especially [valuable] in labor, which is so critical for us."
"More than two-thirds (68%) of Americans say they approve of unions, according to August 2025 data from Gallup, up from 58% a decade earlier."
Public approval for unions has risen to 68%, highlighting a shift in corporate and public dynamics. Judy Marks, CEO of Otis Worldwide Corp, emphasizes the importance of collective bargaining agreements for stability in a fluctuating business environment. With 64% of U.S. employees under such agreements, Marks values predictability in labor, which is crucial for operations. Otis employs 72,000 people, with a significant portion being frontline workers responsible for installations and maintenance.
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