"Recent changes to IRS' long-term plans have also cast uncertainty over what the agency's modernized end state will look like, with very little published on its new approach."
"Without modernization, the IRS would be unable to sustain performance with a reduced headcount, as stated in its recent budget request."
The IRS is focusing on technology to operate with fewer employees, yet internal staff express uncertainty about the agency's modernization strategy. The IRS relies on outdated systems from the 1960s and has faced funding cuts from Congress. Although there was a push to utilize generative AI for modernization, details on the new plan remain scarce. The IRS has already reduced its workforce significantly and plans to continue this trend, emphasizing that modernization is essential for maintaining performance with fewer staff.
Read at Nextgov.com
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