"Building meaningful connections in the workplace often comes down to moments so small they can feel insignificant. And yet, those moments can shape how others perceive you. According to behavioral researcher Vanessa Van Edwards, founder of Science of People, which teaches people social skills to use in life and business, three specific phrases can dramatically increase your likability by addressing a psychological blind spot most people don't know they have."
"Her advice is based on what psychologists call signal amplification bias, the idea that even when you genuinely like someone, or enjoy an interaction, they probably don't realize it. In short, people tend to overestimate how much their feelings come across to others. "We think our signals are obvious," Van Edwards said in the interview. "If we like someone or if we're having a good time, we think, 'Oh, they for sure know it.' They don't.""
"The first phrase: 'I was just thinking of you' The most powerful phrase, according to Van Edwards, is deceptively simple: "I was just thinking of you." The key to using this phrase effectively is authenticity. Van Edwards said it should only be used when genuinely triggered by a thought or association. "You think of a lot of people in your life all the time," she said."
Small, routine interactions significantly influence how colleagues, clients, and contacts perceive one another in professional settings. Signal amplification bias leads people to assume their liking and enjoyment come across more clearly than they actually do. Explicitly communicating appreciation and positive regard helps close perception gaps that otherwise leave others unaware of mutual regard. Using a few concise, genuine phrases can make positive intentions visible and increase likability. The phrase "I was just thinking of you" works best when authentic and timely. Simple, direct messages—sent sincerely—strengthen professional relationships and enhance social connection.
Read at Fortune
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