A shopper accidentally bumped a man in a convenience store checkout line and received an aggressive, hostile remark, which left the shopper startled and briefly fearing possible violence. Advice emphasizes that provoking such individuals is unwise and that a simple apology for accidental contact can serve as a de-escalation. Checkout lines can become volatile and even dangerous, so prioritizing personal safety is important. A separate situation describes a long-time friend who moved after her husband's death, listed her beloved house with few viewings or offers, and who now appears resentful after learning of the writer's quicker, lower-priced sale.
When I thought they were finished, I placed my items on the counter and moved forward to the credit card reader, accidentally bumping into one of the men. He turned to me and said: Well, you're in a hurry, aren't you? His manner was aggressive and his expression was hostile. I just stared at him, taken aback. What should I have said or done?
GENTLE READER: So should you have provoked them? Miss Manners would not think that you wanted to get into a scuffle with a gang of what you believe to be rude and potentially violent men. But apparently many do. Miss Manners often hears about checkout lines turning volatile, if not lethal. But not so fast. What about you? Did you apologize for bumping into him? If not, his remark sounds as if it could have been merely a prompt to do so.
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