The student recipient of financial assistance should acknowledge the support with a thank-you note. The expectation for such notes is reasonable, given the student's age and maturity. There is a cultural tendency to avoid writing thank-you notes, which many consider inexcusable. Communicating directly with the student about this expectation may be necessary to reinforce the importance of gratitude and maintain a respectful relationship. Ignoring the issue or ceasing financial support may not be the best approaches without addressing the situation directly first.
The student should absolutely be sending you thank-you notes, unprompted. She's old enough to know that and should be mature enough to do it.
Thank-you notes are not a dying art, though they've long been a source of cultural consternation. It's an attempt to escape the tedious job of writing thank-you notes and, in my book, inexcusable.
If you don't have a close relationship with her, there's a world where one could imagine she thinks a thank-you text is sufficient. This is not a world of which I approve.
You should go to the source, i.e., the student herself. Resetting the relationship might be necessary.
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