"NEXA said the system is designed to learn and adapt over time, functioning as a digital assistant rather than as a traditional chatbot or customer relationship management (CRM) system. NEXA CEO Mike Kortas said the technology is already live and expanding. This is the most powerful system I've built for loan officers, Kortas said in a statement. We're introducing learning AI that can operate alongside our people every day."
"What we're rolling out over the next few weeks alone will change how loans are originated, marketed, and closed, he said. Not months. Weeks. Nobody has ever built anything this robust for mortgage professionals before. This is exclusive to NEXA loan officers, he added. But make no mistake, we're just getting started. More releases are coming, and they're coming fast. This platform is going to keep evolving, and the industry will feel it."
NEXA built a system designed to learn and adapt over time, functioning as a digital assistant rather than a traditional chatbot or CRM. The technology is already live and expanding and is targeted specifically at loan officers. Additional automation features will be released in the coming weeks with the company emphasizing rapid rollout measured in weeks. The platform is described as exclusive to NEXA loan officers and expected to change how loans are originated, marketed, and closed. NEXA recently rebranded and made several senior appointments across sales, finance, operations, strategy, and growth.
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